PRIVACY POLICY
michaelmetlock collects minimal data and protects it fiercely. This policy explains what we gather, why we gather it, and how you stay in control.
Information We Collect
Order data: name, billing and shipping addresses, email, phone, payment reference.
Browse data: IP address, browser type, device identifiers, cookies, page views, time stamps.
Marketing data: email engagement, wish-list saves, survey answers.
Optional data: style quiz results, Instagram handle, fit feedback.
Purposes & Legal Bases
Process payment, ship parcels, handle returns, prevent fraud, answer questions, send newsletters, improve site speed, personalise ads. Bases: contract performance, legitimate interests, consent, legal obligation.
Retention
Order data are kept for six years for tax compliance. Marketing emails are deleted upon unsubscribe. Cookies expire after twelve months.
Sharing
Payment gateways, warehouse staff, courier firms, email platform, cloud host, review app. All processors are GDPR vetted and bound by data-processing agreements.
Rights
Access, correct, delete, port, restrict, object. Email contact@michaelmetlock.top to exercise any right. EU residents may complain to their supervisory authority.
Security
TLS 1.3 encryption, tokenised payments, two-factor admin access, quarterly penetration tests, off-site encrypted backups.
International Transfers
Data may be stored in the U.S. and Ireland under Standard Contractual Clauses.
Updates
We will post changes here and, if material, email you.